Estimated Read Time: 7 mins
Share your reviews, comments or any suggestions here. We value your input
Estimated Read Time: 7 mins
Published on: October 17, 2023
Posted at: October 17, 2023
Category: Business AnalystShare
Are you looking to ensure your software functions seamlessly before it hits the market? If yes, you must pay close attention to User Acceptance Testing (UAT).
UAT is a testing stage that qualifies your software product for launch and is an essential part of the Software Development Life Cycle (SDLC). It is performed right after the coding phase before and just before the product is handed to production.
In this article, we will discuss the importance of UAT and answer some of the common questions about its role in the SDLC.
Before diving straight into the specifics, it's essential to establish a clear understanding of what user acceptance testing entails.
You might be curious to know the right time to perform UAT and what sets it apart from other testing methods in the SDLC. Well, that’s what we’re talking about next!
Once you’ve gone through all the other testing stages, such as unit testing, integration testing, system testing, and acceptance testing, it's time to conduct UAT. With this method, your customers or end user will confirm that the software meets their business requirements and is ready for production use.
Now it's different from other testing methods in various ways. Other testing methods are conducted by the software development team, whereas UAT is performed directly by the end users. You check the software for its user-friendliness and performance by taking into account real-world scenarios.
Besides, UAT's testing environment differs from other testing methods as it's conducted in a production-like environment to simulate real-world conditions. The environment change ensures that the software performs as expected in the environment where it will be used.
Lastly, UAT is focused on analyzing business requirements rather than technical requirements, which are analyzed through other testing methods we mentioned earlier.
User acceptance testing (UAT) is essential in the software development process for all the right reasons. It not only ensures your software is performing how it's supposed to but also enables you to find and fix bugs that can cause casualties before releasing it to end users.
Sometimes your development team can miss out on bugs and errors at the earlier testing stages, like unit testing or integration testing. However, UAT verifies and validates the errors since your end users use the product in a production environment and real-world scenarios.
In addition, UAT plays a crucial part in customer satisfaction as you’ll involve them in the testing process. By addressing their concerns, you can build their trust and confidence in your software and ensure you’ve done everything to make the software useful for achieving their business goals.
Lastly, you can document the UAT results performed on the system's features and functions and use it as a reference in the future for similar products. In this way, you’ll save the time and effort required while performing additional manual testing. Besides, developers and testers can refer to the documented test results to identify areas of the system that need improvement, require additional testing, and are working as expected.
You’ve already read about the importance of user acceptance testing, but you can benefit from UAT in some other ways as well. Let’s have a quick overview of these benefits;
The general process for performing UAT involves the following steps;
Before you get started, define your UAT criteria based on which you’ll perform your test. For example, the specific features to be tested, the acceptance criteria for each feature, and the testing environment.
The second step involves selecting the users who would be performing the test. You have to identify persons who best represent your target audience regarding the software. Remember to select users with necessary domain expertise and understanding of the software's purpose to provide valuable feedback.
You’ve already defined the criteria for UAT so based on this criteria develop test cases and scenarios that simulate real-world usage of the software. Your test scenarios should verify that your software meets the acceptance criteria and all the features are functioning as expected.
Your users now have to work upon the test scenarios and provide feedback if they encounter any issues while performing the test. You must capture the feedback in a UAT report, that includes details like steps taken, test results, and any issues or bugs found.
After reviewing the UAT report and analyzing bugs identified while testing the development team has to address these issues and fix them properly.
Once the fixes have been made, you retest the software with users to ensure that the software is now working and the concerned issues are resolved.
The software has been tested and the bugs are fixed, so your end users will now either accept the end product or reject it based on whether it meets the acceptance criteria.
Here are common mistakes that you should avoid to create successful test cases for UAT:
If you’re a business that develops digital products for its customers and wants to ensure that it adds to their user experience, then user acceptance testing is necessary. By investing in UAT, you can find possible issues that are hindering your customers from achieving their goals through your product and find possible solutions.
Besides, as a software company, you can use UAT test results to avoid the same mistakes in your future software solutions. It will work as a blueprint for your development and quality assurance team and make their testing process smooth and even.